We appreciate your business and want to make sure we meet your expectations. That's why we're offering a comprehensive warranty for our products.

Blind Spot Gear warrants this product against defects in material or workmanship for a period of one (1) year from the original date of purchase ("Standard Warranty Period"). This warranty applies worldwide, so no matter where you are, we have you covered.

During the Standard Warranty Period, should your product exhibit a defect in material or workmanship, Blind Spot Gear will, at its sole discretion, repair or replace the product with a comparable product component, free of charge.

Moreover, we offer an extended warranty of five (5) years ("Extended Warranty Period") on the product if you choose to extend your warranty within six months of the original purchase. To take advantage of this extended warranty, simply complete our warranty extension form here within six months of your purchase to request the warranty extension.

This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colours and materials over extended time and use. It also does not cover any modifications or repairs made outside of authorised Blind Spot Gear service centres.

For warranty service, please contact Blind Spot Gear customer service for instructions on how to return the product. All warranty claims should be accompanied by a detailed description of the issue and sufficient proof of the original purchase.

Your satisfaction is our top priority. If you have any questions or need further assistance, please feel free to contact us.

Please get in touch with the retailer whom you purchased your Blind Spot product from. Or the contact form on our website.

Although the Scorpion Light was and still is one of the best detail light designed for filmmakers, Blind Spot chose to discontinue the product. It was a tough decision, but external factors, including increased import duties to the US and unprecedented world events, meant the product was no longer viable. We made this choice so we could focus entirely on our Power Range and smaller light fixtures.

Hopefully in the future we will be able to re-visit this incredible form factor. I'm sorry if this is sad news to you the user of this lighting system.

Although the Tile Light was and still is one of the best lights designed for filmmakers, Blind Spot chose to discontinue the product. It was a tough decision, but external factors, including increased import duties to the US and unprecedented world events, meant the product was no longer viable. We made this choice so we could focus entirely on our Power Range and smaller light fixtures.

Hopefully in the future we will be able to re-visit this incredible form factor. I'm sorry if this is sad news to you the user of this lighting system.

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All content included on this website, unless uploaded by users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Blind Spot Gear, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.

You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by Blind Spot Gear.

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Blind Spot Gear is committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where this is an essential part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research or where we have your express permission to do so. We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your expressed permission.

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We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of Blindspotgear.com such as information regarding which of our pages are most popular and general website administration.

We may also use your information to tell you about our products, promotions and special offers that may be of interest to you: by email, mail or by telephone. In particular, we may look at what you have previously ordered in an attempt to tell you about promotions that will be of particular interest to you. All customers are given the opportunity to opt-out of receiving such further information that we provide by contacting customer services at info@blindspotgear.com.

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Shipping

We cannot accept responsibility for delivery failure if you provide an incorrect address and postal code or an incorrect contact telephone number. Please check this information carefully when placing your order.

This does not affect your statutory rights.

Write content to answer to common questions your customers may have about your products, shipping policies..

What you need to include in your set up is a ground loop isolator.

Ground loop filter noise isolator, this eliminating the hiss, buzz and interference caused by ground loops which happens when the audio source and the microphone use the same power source. They cost between $10-$20 and are readily available on Amazon.

Yup, using the Blind Spot Canon dummy battery this is the perfect partner for the BMPCC 4K. It will not provide enough power to the 12V input as the DC on the Power Junkie will only output 8V.

Yes, I tried it. I made a DC to micro USB cable (from an old powerbank, so it only had 2 wires) and it works perfectly with the Nucleus! The voltage with a full np-f 550 battery was 8.2v so it even has better torque!

Yes, alongside the LED indicators on the side of the Power Junkie you will get a power percentage reading on the camera screen.

No. The power junkie only gives pass through voltage from the NPF which is 8.4V. This is not enough to power the 12V requirement via the two pin connector. It is however enough when using a dummy battery inside the BMPCC.

You can as long as the total Max draw is less than 28W, we recommend a continuous draw of 20W.

Yes but only the USB. There is no pass-through power for the DC port.

It's really solid, I've had it attached to a handlebar of my bike whilst riding, and the battery was solid...

At Blind Spot Gear we produce quality products that are built to last. Our products go through rigorous testing procedures before sale; however, in the event of receiving a product that fails to meet these standards - we have you covered.

Warranty Summary

• All accompanying components and accessories are covered by the same warranty (excluding Gels)
• All Blind Spot products come with a 2 year worldwide warranty.

Returns Policy Summary

• All returns must be made to the place of purchase. Blind Spot will not accept returns if a product has been sold via a third-party vendor. For example, if you purchased via Amazon, the return must be initiated and sent to Amazon, likewise for CVP and B&H.
• We do not offer refunds or returns on items received as Kickstarter rewards.

Don't worry, you're not alone in experiencing this issue. To ensure proper functioning, your battery bank should have an output of at least 12V=1.5A through its USBC port. You can usually find the specifications written in grey on the side of the power bank.


If your battery doesn't meet these specifications, the output will default to 5V. You can test this using a voltmeter.


For further clarification, you may refer to the video explanation.

Yes - We had an Amazon review a long time ago who claimed otherwise. Unfortunately this was a customer error and no matter how hard we tried we could not have the review taken down.

You can rest assured that the centre pin is positive.

Yes

You can successfully use these cables with a lower input current, providing that the supplied input power to the Power Pipe meets (or exceeds) the power requirements of your setup.

Some basic calculation is required. (in this simplified scenario)

Max Output power = 12v *max output current of your power supply @12v

For example, If you had a power bank with a PD rating that says 12v,2a max, then your max power would be 24watts (24w= 12v*2a)

You then need to check this exceeds the power requirement of your device, the device product manual or label should make the input requirement clear.

The Center pin is positive which is red.

We have a list of tested power banks on the Power Pipe page https://www.blindspotgear.com/power-pipe

Our products are rigorously tested and certified to make sure they meet the demands of our customers. Our customers use this cable to power devices that range in cost from $50 all the way to $5,000 and up. Sending the wrong voltage to a device can cause irreversible damage. If you find cheaper alternatives it's your choice which one you buy, I just hope you have insurance!

The power input is from usb-c and output is DC. So no it will not work in reverse.

At Blind Spot Gear we produce quality products that are built to last. Our products go through rigorous testing procedures before sale; however, in the event of receiving a product that fails to meet these standards - we have you covered.

Warranty Summary

• All accompanying components and accessories are covered by the same warranty (excluding Gels)
• All Blind Spot products come with a 2 year worldwide warranty.

Returns Policy Summary

• All returns must be made to the place of purchase. Blind Spot will not accept returns if a product has been sold via a third-party vendor. For example, if you purchased via Amazon, the return must be initiated and sent to Amazon, likewise for CVP and B&H.
• We do not offer refunds or returns on items received as Kickstarter rewards.