At Blind Spot Gear we produce quality products that are built to last. Our products go through rigorous testing procedures before sale; however, in the event of receiving a product that fails to meet these standards - we have you covered.
Returns Policy Summary
All accompanying components and accessories are covered by the same warranty (excluding Gels)
All Blind Spot products come with a 1 year worldwide warranty.
The support we get from our Kickstarter backers is what enables us to run and grow our business, gather customer feedback, design new products and improve existing ones. In the Kickstarter community, the items that you receive after making a pledge are referred to as
"rewards" because they are not purchases in the traditional sense. They are gifts - in our case, camera products - that are sent to our supporters as a token of appreciation for their support of our business. In the same way that public television funds their service through the pledges of their supporters, who in turn receive gifts and continued programming, we have chosen to run and grow our business on a crowdfunded business model.
We appreciate your understanding of our policy and the support you have given us. If your reward truly offers no value to you, here are a few things that you could do in the spirit of crowdfunding…
1. Give your reward to a friend. Our products might not work for you, but there are many folks out there who might find them very valuable. We'd love for you to share our gear with a friend of yours.
2. Sell your reward to somebody. Many Kickstarter rewards were purchased below the retail value – if you want to recoup that value and possibly even more, throw your reward up on eBay.
3. Give your reward another chance. Some of our products can take some getting used to. All of our gear is designed for use in a variety of scenarios. Maybe it doesn't work for you right now, but perhaps you'll find the right time and place in the future.
All returns must be made to the place of purchase. Blind Spot will not accept returns if a product has been sold via a third-party vendor. For example, if you purchased via Amazon, the return must be initiated and sent to Amazon, likewise for CVP and B&H.
We do not offer refunds or returns on items received as Kickstarter rewards.
Please contact the retailer who you purchased your Blind Spot product from.
Blind Spot's Policies
Copyright & IP Rights
All content included on this website, unless uploaded by users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Blind Spot Gear, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by Blind Spot Gear.
Blind Spot Gear is committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where this is an essential part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research or where we have your express permission to do so. We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your expressed permission.
We do not collect personal information about you, except when you provide it to us. When you submit your personal information you will be asked to consent to the processing and necessary transfers of this information. If you would prefer that we don't collect any personal information from you, please do not provide us with any such information. We will use the personal information you provide us with, only for the purposes of processing your orders and responding to any comments or questions you may have.
We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of Blindspotgear.com such as information regarding which of our pages are most popular and general website administration.
We may also use your information to tell you about our products, promotions and special offers that may be of interest to you: by email, mail or by telephone. In particular, we may look at what you have previously ordered in an attempt to tell you about promotions that will be of particular interest to you. All customers are given the opportunity to opt-out of receiving such further information that we provide by contacting customer services at firstname.lastname@example.org.
We may disclose any information, including personal information, we deem necessary -in our sole discretion, - to comply with any applicable law, regulation, legal process or governmental request.
Sensitive information is not sought through this website. Sensitive information includes data relating to race or ethnic origin; political opinions; religious or other similar beliefs; physical or mental health. If you do provide sensitive information, by providing that information you explicitly consent to us using it for the purposes for which it has been provided.
We cannot accept responsibility for delivery failure if you provide an incorrect address and postal code or an incorrect contact telephone number. Please check this information carefully when placing your order.
This does not affect your statutory rights.
Can I still buy the Scorpion Light?
Although the Scorpion Light was and still is one of the best detail light designed for filmmakers, Blind Spot chose to discontinue the product. It was a tough decision, but external factors, including increased import duties to the US and unprecedented world events, meant the product was no longer viable. We made this choice so we could focus entirely on our Power Range and smaller light fixtures.
Hopefully in the future we will be able to re-visit this increadible form factor. I'm sorry if this is sad news to you the user of this lighting system.